debs textiles

Are you a trading company or a manufacturer?

	A.	Neither. We are a textile converter. This means that we manufacture our own products by buying yarn, weaving (or knitting) the greige, and dyeing and finishing. What makes us unique is that we outsource all the production and focus on fabric development.
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Are all your fabrics of Japanese origin?

	A.	Around 90% of our fabrics use Japanese yarn and are woven (or knitted) and finished in Japan. For certain items, we will import greige from other Asian sources such as Indonesia, China, and South Korea. However, all the dyeing and finishing is done in Japan. The only exception will be our "Red Label Collection" which consists of items woven (or knitted) and finished outside Japan.
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Are all your fabrics bulk reproducable?

	A.	Yes.
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What currencies do you sell in?

	A.	We can sell in in Japanese Yen, US Dollars, Euros, and Sterling Pounds. If you require any other currency, we will be happy to consider.
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Can you send swatches of all your items?

	A.	We can only send swatches and hanger samples to our registered customers. We may ask you to kindly register with us in order to send you samples.
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Is sampling available on all your fabrics?

	A.	We try to maintain sampling on all the items in our collection. There may be times that the requested color may not be available or sampling sold out. In this case, please discuss with your sales rep for the possibility of making new sampling.
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Do you charge for sample lengths?

	A.	Sample lengths up to 2 meters per item are free of charge (courier charges separate). We will bill you for any lengths over 2 meters. Please review our Sampling Policy for complete details.
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Can I produce a sample in my own color?

	A.	If you want to review a color, we can make lab-dips for your free of charge. If you require a length in your own color, we are required to produce 50 meters at a surcharge of $2 per meter.
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What are your order minimums?

	A.	For items that have greige running, the order minimum is 2000mts for solids and the color minimum is generally 500mts. For prints, the order minimum is 3000mts and the color minimum is 1000mts. For items that require new weaving (or knitting), we may request 3000mts-5000mts per order. We suggest you check with your sales rep for specific details on each item.
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Can you process orders under the order minimum?

	A.	Generally yes, but only with a surcharge. Surcharges vary depending on the item and the quantity required so please contact your sales rep for an estimation.
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Is there a minimum quantity required for shipping?

	A.	Yes. Our prices are based on shipping a total of at least 2000 meters of fabric (this could include more than 1 item). Anything below this quantity is subject to a shipping surcharge.
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How long are your leadtimes?

	A.	Production leadtimes are 30-35 days for items that have greige available or running. For items that require new weaving (or knitting), an additional 30-60 days are required, depending on the season. We suggest you check with your sales rep for specific details on each item.
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Do you inspect 100% of the shipment quantities?

	A.	Yes. Every roll is inspected according to the Japanese Inspection System which is slightly more strict than the generic Four Point System. To review the Japanese Inspection System, please refer to the attached document.
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I have a quality problem with your fabric. What should I do?

	A.	Quality is a priority at Debs Corporation, and we treat claims very seriously. However, we will always require sufficient evidence in order to pursue the investigation. Please review our Claim Procedures document for complete details.
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